Returns Policy

30-Day Free Returns

Your satisfaction is our priority. If something isn’t right, we make returns effortless.

Return Eligibility

• Items must be unworn and in original condition
• Original box and tags must be included
• Return window: 30 days from delivery date

How to Start a Return

1. Email hello@sneakerhousela.com with your order number
2. We send you a prepaid USPS return label — completely free
3. Drop at any USPS location
4. Refund to original payment method within 3–5 business days

Questions? Call us at +1 (310) 555-0198, Mon–Sun 9am–9pm PT.